Training Materials¶

New Hire Training Material¶

Operation¶

Zendesk Operation

Zendesk Email Template

Ticket Tally & Ticket Handling

QA Rubric 20221221

MaestroQA Agent Training (Passcode: 8163+=R+)

Internal Order Checking Process

Shopfiy Operation

Klarna - 4 Interest-free Payments

Product¶

Spark GO Pre-launch Training

(Spark GO Training Video - Mandarin)

Spark Pearl Pre-launch Training

10th Anniversary & Spark Pearl Relaunch

Experience Jimi Hendrix Training

Spark Control

RIFF

Introduction to Guitar Rig & Amp Modeling

BIAS FX 2 Desktop

Spark App Power Update

Spark MINI

Spark App Profile Feature Udpate

Spark App Track Selection Update

BIAS FX 2 v2.4.6 Update (Cloud Banks & Rewind)

Spark Custom Grille

OMNYSS