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檢傷分類

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Defined by Robert Lee:

Highest / Critical：需要盡快安排 RD 修正

  • App Crash: 在產品的支援範圍內 (App 版本、裝置)，App 完全無法使用。

High：需要盡快安排 RD 評估問題點，給出修正時間，另外安排時間修正

  • 核心功能故障: 功能完全無法運作，且沒有 workaround

  • 大量用戶影響 (30天超過100人) : 非付費功能但影響大部分的用戶

Mid：PM 根據重要程度，另外安排請 RD 評估問題點

  • 核心功能不便: 功能有問題，但存在 workaround
  • 次要功能故障: 某些功能（非主要）無法使用，且沒有 workaround
  • 部分用戶影響：部分用戶影響 (30天不超過50~100人)

Low：原則上不直接消化，直接透過新功能開發處理掉，或者是 sprint 有突然的空擋，就解這類型的 issue

  • 次要功能不便: 非核心的功能有些微問題，且有 workaround。
  • UI/UX 問題: 使用者介面有小問題，不影響主要操作，且有 workaround。
  • 部分用戶影響：部分用戶影響 (30天少於50人)

Highest / Critical: Requires immediate RD correction

  • App Crash: Within the product's support scope (App version, device), the App is completely unusable.

High: Requires prompt RD assessment and correction time, additional time scheduled for correction

  • Core functionality failure: Functionality completely non-operational, with no workaround.
  • Significant user impact (over 100 users in 30 days): Non-paid feature but affecting the majority of users.

Mid: PM to schedule RD assessment based on importance

  • Core functionality inconvenience: Functionality has issues but there is a workaround.
  • Minor functionality failure: Some non-essential functions are unavailable, with no workaround.
  • Partial user impact: Some users affected (30 days, between 50 and 100 people).

Low: Generally not directly addressed; handled through new feature development, or addressed during sudden sprint gaps

  • Minor functionality inconvenience: Non-core functions have minor issues, with a workaround.
  • UI/UX issues: Minor issues with user interface, not affecting primary operations, with a workaround.
  • Partial user impact: Some users affected (30 days, less than 50 people).

https://drive.google.com/file/d/1qD5ZNe_yIrqJDVwsXpc4KdJwTb9bDUZ6/view?usp=sharing