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Microphone muted when using Mixer View (iOS Only) - Resolved

3/28 This issue has been resolved.


Reproduce Step

  1. Connect the Spark app to Spark LIVE.
  2. Connect a microphone to Spark LIVE via a XLR cable.
  3. Open Mixer View.

Result

The impedance changes to "Line" and mute the microphone immediately. It's impossible to unmute the microphone even if the impedance is selected to "Mic".

Workaround

Disconnect the microphone and plug it into Ch. 2 again.

The product team is aware of this issue, and it should be fixed in the recent update of the Spark app.