No sound output¶
There’s no sound coming out of my Spark
1 - Collect information¶
Use macro: #Spark Amp::I/O Issue Diagnosis
Questions in the macro:
-
Try using a different guitar and instrument cable to check if the Spark 40 produces sound properly. If you're using an acoustic guitar with a pickup or a guitar with active pickups, ensure the battery is fully charged. Does it help?
-
Do all five LEDs on the Spark amp keep blinking?
-
Is there any sound from Bluetooth/USB/Aux In audio playback?
-
Does the issue occur after firmware update?
2 - Diagnose¶
Follow the steps to diagnose the issue:
-
Try using a different guitar and instrument cable to check if the Spark 40 produces sound properly. If you're using an acoustic guitar with a pickup or a guitar with active pickups, ensure the battery is fully charged.Does it help?
Yes -> Case close (user error).
No -> go to step 2
-
Do all five LEDs blink constantly?
Yes -> Spark 40 Firmware Troubleshooting
No -> go to step 3
-
Does the issue occur after firmware update?
Yes -> Spark 40 Firmware Troubleshooting
No -> go to step 4
-
Is there any sound from Bluetooth / USB / Aux In audio playback?
Yes -> DOA (US) - Check Basecamp for updates, DOA (Non-US), RMA (US) - Check Basecamp for updates , RMA (Non-US), OOW (US - Spark 40 Repair) - Check Basecamp for updates, OOW (Non-US) Reason: No Guitar Input
No -> DOA (US) - Check Basecamp for updates, DOA (Non-US), RMA (US) - Check Basecamp for updates , RMA (Non-US), OOW (US - Spark 40 Repair) - Check Basecamp for updates, OOW (Non-US) Reason: No Sound from any Output
See also: