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No sound output

There’s no sound coming out of my Spark

1 - Collect information

Use macro: #Spark Amp::I/O Issue Diagnosis

Questions in the macro:

  1. Try using a different guitar and instrument cable to check if the Spark 40 produces sound properly. If you're using an acoustic guitar with a pickup or a guitar with active pickups, ensure the battery is fully charged. Does it help?

  2. Do all five LEDs on the Spark amp keep blinking?

  3. Is there any sound from Bluetooth/USB/Aux In audio playback?

  4. Does the issue occur after firmware update?

2 - Diagnose

Follow the steps to diagnose the issue:

  1. Try using a different guitar and instrument cable to check if the Spark 40 produces sound properly. If you're using an acoustic guitar with a pickup or a guitar with active pickups, ensure the battery is fully charged.Does it help?

    Yes -> Case close (user error).

    No -> go to step 2

  2. Do all five LEDs blink constantly?

    Yes -> Spark 40 Firmware Troubleshooting

    No -> go to step 3

  3. Does the issue occur after firmware update?

    Yes -> Spark 40 Firmware Troubleshooting

    No -> go to step 4

  4. Is there any sound from Bluetooth / USB / Aux In audio playback?

    Yes -> DOA (US) - Check Basecamp for updates, DOA (Non-US), RMA (US) - Check Basecamp for updates , RMA (Non-US), OOW (US - Spark 40 Repair) - Check Basecamp for updates, OOW (Non-US) Reason: No Guitar Input

    No -> DOA (US) - Check Basecamp for updates, DOA (Non-US), RMA (US) - Check Basecamp for updates , RMA (Non-US), OOW (US - Spark 40 Repair) - Check Basecamp for updates, OOW (Non-US) Reason: No Sound from any Output

See also:

No USB Audio from Spark Amp

No Bluetooth Audio from Spark Amp

Playback coming through mobile devices instead of Spark**