Spark not recognized by the computer¶

• Windows:

  • Uninstall the original audio driver Spark (if already installed).
  • Reboot the computer and reinstall Spark’s audio driver (link in Help Center).
  • Once the driver is installed, reconnect Spark to the computer.
  • If the issue persists, change a USB cable or USB port. Do not use a USB hub.

• Mac:

  • Change a USB cable or USB port. Do not use a USB hub or adapter unless necessary.
  • Find and open “Audio MIDI Setup” and see if Spark is found when connected.